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Our Covid-19 measures

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Dear Guest,

Following the Covid-19 health crisis, here are the measures we have decided to put in place in our hotel to welcome you in complete safety:

At the reception :

- Mandatory wearing of masks for all our staff

- Mandatory wearing of masks for our guests

- Respect of a distance of 1 meter between each person

- Installation of a plexiglass plate on the desk to contain the risks of contamination

- Provision of a bottle of hydroalcoholic solution for customers and a bottle for receptionists

- Removal of pens, sweets, flyers, newspapers and magazines from the reception area

- Disinfection of door handles, doorbells, TPEs and keys between each customer visit

- Airing of common areas every hour

- Payment on arrival and invoices sent by e-mail, unless specifically requested

- A key box has been placed at the reception desk for guests to leave their keys when they leave (disinfected between each guest)

- Our lift is limited to one person per trip

Breakfast :

Due to the way Covid-19 is spread, it is no longer possible to offer a buffet breakfast. Here is our new organisation:

- Wearing a mask is mandatory in the breakfast area

- When the customer arrives, we offer a breakfast card to choose the composition and the time of service

- If you wish to have breakfast in your room (at an additional cost), a luggage rack will be placed outside the room to put the tray down so that you can collect it without it being placed on the floor

For the room:

- For guests staying for several days, we do not do any cleaning during the stay, but you will be offered daily sheets and towels

- All paper supports, welcome booklet have been removed

- Our decorative items (bed throws, decorative cushions, etc.) have been removed

- Extra blankets have been removed but are available on request

- Air conditioning: we recommend that you turn off the air flow or direct the air flow towards the ceiling

- On departure of the guest: we ask each guest to open the window before departure (and to turn off the air conditioning/heating) in order to ventilate the room as much as possible before the floor staff comes

The entire team of the Hotel La Résidence