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Our actions to limit the risks of contamination of Covid-19

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Dear Client,

Following the Covid-19 health crisis, here are the measures that we have decided to implement

place in our Hotel to welcome you safely:

At the reception:

- Wearing a mandatory mask for all our staff

- Wearing a mandatory mask for our customers
- Respect of a distance of 1 meter between each person

- Placing a plexiglass plate on the desk to contain the risk of contamination

- Provision of a bottle of hydroalcoholic solution available to customers and

a bottle for receptionists

- Collection of pens, confectionery, flyers, newspapers, and magazines available at reception

- Disinfection of door handles, doorbells, TPE and keys between each passage of

clients

- Ventilation of common areas every hour

- Payment on arrival and invoice sent by email, unless expressly requested

- A key box was put at the reception so that customers can deposit them during the

departure (disinfection between each client)

- Our lift is limited to one person per trip

Given the mode of propagation of the Covid-19, it is no longer conceivable to offer a breakfast

buffet style. Here is our new organization:

- When the customer arrives, we offer a breakfast sheet to choose its composition

and the hour of service

- If you want to have breakfast in your room (service incurring an additional charge), a luggage rack will be placed outside the room to deposit the tray in order to

recover without it being placed on the ground

For the bedroom:

- For customers staying several days, we do not do any more cleaning during the

stay, but you will be offered sheets and towels every day

- All paper supports, welcome booklet has been removed

- Our decorative elements (bed throw, decorative cushions, etc.) have been removed

- Extra blankets have been removed but are available upon request

- Air conditioning: we recommend cutting the air flow or directing the flow

air to the ceiling

- When the customer leaves: we ask each customer to open the window before

flow (and switch off the air conditioning / heating) in order to ventilate the

room before the passage of the floor staff

 

The entier team at Hôtel La Résidence